Refund Policy

Last updated: March 2026

Cancellation by Client

• 24+ hours before: Full refund or free rescheduling
• Less than 24 hours: No refund, but we offer rescheduling subject to availability
• No-show: No refund

Cancellation Due to Weather

If we cancel your session due to unsafe sea conditions, you receive a full refund or free rescheduling — your choice. Your safety is our priority.

How to Cancel or Reschedule

Contact us via WhatsApp (+351 911 804 342), email (parteococo.ecosurf@gmail.com), or phone. Please include your booking reference.

Refund Processing

Refunds are processed within 5–10 business days through the original payment method.

Contact

For any questions about refunds or cancellations, contact us at parteococo.ecosurf@gmail.com.